Refund policy

We do not offer refunds.

We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with all tags. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at impresswithemmy@gmail.com. Please note that returns will need to be sent to the following address: [5878 Cardinal rd, Bettendorf, IA, 52722, USA] 

Return shipping is paid by customer.

If your return is accepted, you will receive store credit. NO REFUND IS AVAILABLE.

You can always contact us for return questions at impresswithemmy@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We do not provide refund. Only exchange or store credit.